Privacy Policy
Effective Date & Last Updated: October 2026
1. Introduction
Welcome to Delhi Metro GO (accessible at metro.fiyrr.com and through our Android application), developed and operated by KLS Communication ("we," "our," or "us").
We are committed to respecting your privacy and protecting the information processed through your use of our transit utility app.
2. Information We Collect
A. Device Location Data:
To provide our core utility feature—"Nearest Metro to Me" and walking distance calculations—our application requests permission to access your device's approximate or precise GPS coordinates. Your location data is processed strictly in real time on your device to identify nearby stations and calculate shortest transit paths. We do not store, log, track, or sell your personal geolocation history on our remote servers.
B. Log & Diagnostic Information:
Like most standard mobile applications, our servers may collect non-identifiable technical diagnostic data such as device model, OS version, app crashes, and app performance metrics to improve stability and reliability.
3. How We Use Information
- To find and display the nearest Delhi Metro station relative to your live position.
- To calculate walking distances, route transfers, travel times, and fare estimates.
- To present accurate entry/exit gate guidance and station facility maps.
- To diagnose application bugs, ensure compatibility across Android devices, and maintain server health.
4. Data Sharing & Third Parties
We do not sell, rent, monetize, or trade your personal or location data with third-party marketers. Data may only be processed by essential platform services (e.g., Google Play Services for crash reporting or map rendering APIs) strictly in accordance with their respective privacy policies.
5. Data Retention & Deletion
Because we do not maintain individual user accounts or store personal trip histories on cloud databases, there is no persistent personal record kept on our systems. You can revoke location permissions at any time via your Android device settings (Settings > Apps > Delhi Metro GO > Permissions > Location).
6. Official Disclaimer
Delhi Metro GO is an independent commuter utility app maintained by KLS Communication. It is not officially associated with, endorsed by, or affiliated with the Delhi Metro Rail Corporation (DMRC) or the Government of NCT of Delhi. All metro line names, logos, and station landmarks remain the intellectual property of their respective trademark holders.
7. Contact & Grievance Officer
If you have any questions or feedback regarding this Privacy Policy, please contact our administrative office:
KLS Communication
Address: S2, Street No. 5, Hoshiyarpur, Sector 51, Noida, UP 201301, India
Platform: metro.fiyrr.com
Email: support@fiyrr.com